Café Tlali Mantli
ES

FAQ & shipping

What people ask most. If it’s not here, message us on WhatsApp.

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Where do you ship?

Anywhere in Mexico. No international shipping yet, but soon.

How much is shipping and how long does it take?

$99 MXN anywhere in Mexico; free on orders over $599 MXN. 3–5 business days. We send your tracking number by email and WhatsApp.

How can I pay?

Credit or debit card, cash at OXXO, or SPEI bank transfer. All prices in Mexican pesos, tax included.

How long does a drip keep?

Twelve months sealed. Once the sachet is open, use it that day; ground coffee loses aroma fast.

Can I order beans ground?

Yes. When adding beans to your cart, choose whole bean, ground for filter, or ground for French press.

When do you roast?

Every week. Your order ships with coffee roasted at most seven days earlier, with the date printed on the bag.

Can I change or cancel my subscription?

Anytime, from the link in every confirmation email. No penalty.